Treat Employees as Members, Not Transactions – a conversation on how to change the way you are interacting with people with Robbie Kellman Baxter

Manager Mojo with Steve Caldwell

Robbie Kellman Baxter Treat Employees as Members, Not Transactions Are people accepting employment at your company to add an impressive 18-24 months of experience to their resume? If that pattern is the norm, are you wanting to find serious people who view the opportunity offered as a career stop? People want to have friends at work, a sense of belonging, be held in high regard and have a chance to achieve their full potential. You can help them do those things. What if you were candid up front and told them what you promise for their challenge and fulfillment, what you expect them to promise and what will happen if it becomes time to part ways? Make promises that encourage team members to increase their loyalty and desire a relationship with your organization. It’s not difficult to make people feel wanted and as though they belong. When you are willing to live up to your side of the bargain and fulfill their desires, that is when they are willing to commit, work hard and go the extra mile. Learn how this new ‘membership vs. transactional’ thinking can cause you to look at the workplace, employees and teams with a renewed attitude and a desire to fulfill everyone’s needs. Learn more about Robbie Kellman Baxter's book, The Membership Economy by clicking the link Connect with Robbie on Twitter or by emailing her at the address found in her book Click here to check out our newest leadership development tool – LEAD – Leadership Education and Development Steve Caldwell is an executive mentor and coach to managers and leaders who desire to excel in their career and become the leader others want to follow. Steve is a leadership expert, host of the Manager Mojo podcast and author of the book Manager Mojo – Be the Leader Others Want to Follow. (www.ManagerMojo.com) Steve also coaches his followers not only on how to become great leaders, but how to effectively coach and lead their employees to find satisfaction and fulfillment from their jobs and life. Having started his work career at the savvy age of 13, Steve is also currently CEO of Predictive People Analytics based in San Francisco, CA, a firm specializing in helping leaders increase sales, reduce turnover, and attract key talent. (www.PredictivePeopleAnalytics.com)