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When Team Members Complain

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Manage episode 367752831 series 3370106
Content provided by Consultant and Dentist Duo; Practice Problems and Dentist Duo; Practice Problems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Consultant and Dentist Duo; Practice Problems and Dentist Duo; Practice Problems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

It is an unfortunate and common occurrence – a team member finds fault in another team member. Then, they turn to complaining – complaining to you, complaining to other team members, and even complaining to patients! Yikes! In this episode, Dr. Kuba and Bethany discuss the all-too common problem of employees who are frustrated with other employees. Dr. Kuba shares about two of her lead employees shifting blame to Dr. Kuba for being “too soft” on underperforming employees. They also shared their ultimate desire for Dr. Kuba to fire these employees, leaving Dr. Kuba with a problem on her hands and a pit in her stomach. Listen in as she and Bethany discuss the specifics of the situation and how to handle similar situations like this.

Previous Episodes Worth Revisiting:
How to Fire Employees
Featuring YOUR Voices

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Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

  continue reading

151 episodes

Artwork
iconShare
 
Manage episode 367752831 series 3370106
Content provided by Consultant and Dentist Duo; Practice Problems and Dentist Duo; Practice Problems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Consultant and Dentist Duo; Practice Problems and Dentist Duo; Practice Problems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

It is an unfortunate and common occurrence – a team member finds fault in another team member. Then, they turn to complaining – complaining to you, complaining to other team members, and even complaining to patients! Yikes! In this episode, Dr. Kuba and Bethany discuss the all-too common problem of employees who are frustrated with other employees. Dr. Kuba shares about two of her lead employees shifting blame to Dr. Kuba for being “too soft” on underperforming employees. They also shared their ultimate desire for Dr. Kuba to fire these employees, leaving Dr. Kuba with a problem on her hands and a pit in her stomach. Listen in as she and Bethany discuss the specifics of the situation and how to handle similar situations like this.

Previous Episodes Worth Revisiting:
How to Fire Employees
Featuring YOUR Voices

Don't forget to check out our social media for more
Managing Dental Drama FB
Managing Dental Drama IG
Connect with the Managing Dental Drama Community!
Managing Dental Drama Membership Club Sign Up
Wait! There's More!
We want to hear YOUR voice!
Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

  continue reading

151 episodes

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