"We're a data-first company," w/Crisis Text Line

27:05
 
Share
 

Manage episode 259106658 series 2653436
By WaitWhat. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

"Anxiety," "grief," "mom”: These are the words that matter at this extreme moment in time. That data comes from Crisis Text Line, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Founder and former CEO Nancy Lublin makes the case for not losing sight of data — especially at extreme moments like this. Crisis Text Line provides free, confidential crisis counseling via text, 24/7 and to help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling. That data is telling us the story of right now. Hosted by editor-at-large Bob Safian.

Jaw-dropping data reporting here: "How Is America Feeling?" Read: https://www.crisistextline.org/everyday-empathy/

Want to support Crisis Text Line?

  • Share the link. We want to help. Share CrisisTextLine.org
  • Suggest partners. We want more people to know we are here and 100% operational. Media partners, companies, influencers, hotlines. Find us at CrisisTextLine.org
  • Volunteer. People can be part of a solution, from their couch, in their jammies. CrisisTextLine.org/volunteer

33 episodes