Manage episode 286435458 series 1320201
Tour the newest updates to Azure Communication Services (ACS). Microsoft CVP, Scott Van Vliet, joins host Jeremy Chapman to give you the details, from core capabilities generally available this month, to new capabilities available in preview, including interoperability with Microsoft Teams and using the Azure Bot Framework to enable Intelligent Voice Response.
If you're new to Azure Communication Services, it's a new platform for building rich custom communication experiences that leverage the same enterprise-grade services that back Microsoft Teams all through Azure.
Foundational capabilities with voice, video chat, SMS and PSTN calling
Bring your own existing phone numbers via direct routing with your own SIP trunks.
ACS’s interoperability with Microsoft Teams
Integration with Azure bot framework for IVR scenarios.
UI controls: starting with react controls for video calls and expanding controls available on GitHub
To automate, use a no-code approach in ACS with Logic App Designer
► QUICK LINKS:
00:00 - Introduction
01:17 - Updates to foundational capabilities: voice, video chat, SMS and PSTN calling
02:49 - Public preview: interoperability with Teams, bot framework, UI controls
03:26 - Demo: see Communication Services in action
07:02 - How to get it working
08:05 - No-code approach using Logic App Designer
10:28 - What’s next for ACS?
10:45 - Wrap Up
► Link References: Find out more and get started at https://aka.ms/GetStartedWithACS
For the public preview of new features for Azure Communications Services, go to https://aka.ms/ACSPreview
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