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Delivering Remarkable CX through AI-powered chatbots & conversational user interfaces
Manage episode 335812733 series 2788519
Content provided by Mint Techcetra and Mint - HT Smartcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mint Techcetra and Mint - HT Smartcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many companies are embracing AI-powered conversational messaging platforms to make customers feel that they are actually having conversations. Listen to the latest episode of Mint Techcetra where Srinivas B Vijayraghavan & Madhukar Uniyal with Kay Machado, discuss CX strategy with regard to AI-powered chatbots and conversational user interfaces and how they can improve customer relations.
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Manage episode 335812733 series 2788519
Content provided by Mint Techcetra and Mint - HT Smartcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mint Techcetra and Mint - HT Smartcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many companies are embracing AI-powered conversational messaging platforms to make customers feel that they are actually having conversations. Listen to the latest episode of Mint Techcetra where Srinivas B Vijayraghavan & Madhukar Uniyal with Kay Machado, discuss CX strategy with regard to AI-powered chatbots and conversational user interfaces and how they can improve customer relations.
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The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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continue reading
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