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The Programmer’s Lab Podcast EP 5 - Customer Engagement & Value Creation - A Fireside Chat
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Welcome back to the Programmer’s Lab Podcast! Today we’re here for a fireside chat with Yogesh Kulkarni, Associate Vice President - ISV Business Unit at Nitor Infotech. In our episode today, Yogesh talks about engaging different customers through value creation.
He elaborates on how he came up with different types of customers over the course of his professional journey and explained why it is important to customize your approach towards them to achieve maximum value. To engage customers deftly, he spoke about the Five W’s that can help businesses in mapping customer needs effectively.
Read Yogesh’s latest blog on creating value and driving customer engagement here- https://www.nitorinfotech.com/blog/customer-engagement-and-value-creation-part-1/
Learn more about Nitor Infotech’s Modern Software Engineering here- https://bit.ly/3TcJoEf
Reach out to us at https://www.nitorinfotech.com/ to learn more about our services and subscribe to our YouTube channel for our next episodes!
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