Hotel Tech #15: Understanding Personalization and Guest Profile Ownership


Manage episode 228676647 series 1167923
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.

What should personalization look like for hotels? Who truly owns the guest profile? Expedia? Google? Join our hosts, Glenn and Estella, as they sit down to chat with Andy Owen Jones of BD4 Travel about this and more.

230 episodes available. A new episode about every 4 days averaging 45 mins duration .