Hotel Tech #15: Understanding Personalization and Guest Profile Ownership

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Manage episode 228676647 series 1167923
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What should personalization look like for hotels? Who truly owns the guest profile? Expedia? Google? Join our hosts, Glenn and Estella, as they sit down to chat with Andy Owen Jones of BD4 Travel about this and more.

230 episodes available. A new episode about every 4 days averaging 45 mins duration .