No Vacancy #149: Future Hotels Must Spark Instant Communities

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To many, including host Glenn Haussman, think the future of hospitality is about community building. Philip Bates, CEO of Bode, agrees. He’s understands travel is about forging new connections and deepening existing ones. Bode creates places to make that happen.

First, Glenn speaks with Robert Schofield, General Manager, The Langham, Chicago, about the consistent quest for five star service delivery.

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248 episodes available. A new episode about every 3 days averaging 44 mins duration .