Hotel Tech #11: Will Tech Save Your Hotel in 2019?

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Manage episode 224691246 series 1167923
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Max Starkov, former President & CEO, HEBS Digital, now Founder & Director, breaks down with our co-hosts the need for hoteliers to first resolve 'the big picture' of customer engagement, acquisition and retention and its underlying technology solutions like CMS, CRS, CRM, RMS, ORM, etc., before falling for 'shiny widgets.'

231 episodes available. A new episode about every 4 days averaging 45 mins duration .