Philippines Focus on Communications Tools and Tech to Drive Digital Transformation

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Manage episode 203829614 series 1418433
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Avaya a leading global communications company, today revealed key trends in customer experience for 2018 that highlight the increasing importance of communications tools and technologies and their impact on digital transformation. With digital transformation now a priority for 60% of Filipino companies, organizations ranked communications tools that enhance customer-to-employee engagement as most important to their DX initiatives.

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