Manage episode 302583303 series 2983711
By smallbiztrends, Brent Leary, and Small Business Trends. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
When it comes to AI and machine learning and big data, there’s really no person I like learning from and talking with than Dr. Michael Wu, recognized industry expert and Chief AI Strategist for PROS, a provider of SaaS solutions optimizing shopping and selling experiences. And recently I had a great livestream conversation with him and my CRM Playaz co-host Paul Greenberg where we took a deep dive into where we are with AI and how it is helping companies make it through the last 18 months. Below is an edited transcript of a portion of our conversation that touches on the role of ethics and inclusivity as more business interactions and transactions go digital – providing AI with the data it craves to predict and recommend things back to us.