PetCorps Pawdcast Episode 5: Helping lost pets get home faster with Lorien Clemens


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Lorien Clemens is the Vice President of Marketing at PetHub, a company dedicated to helping lost pets get home faster. They have increased the return to owner rate to approximately 96% within 24 hours thanks to their Digital ID tags and premium services.

This episode is brought to you by PetCorps’ Dog Waste Removal Service. Get 12% off with Promo Code RADIO when you request a quote from Offer is good for the Louisville and Elizabethtown, Kentucky area.

If you live outside our service area, find a scooper from one of these national directories:

What is PetHub?

PetHub is a powerful, centralized platform for responsible pet owners to store their pet’s information.

PetHub, at its core, offers a free online profile that includes information about their pet’s identification, as well as dietary, behavioral, and medical needs.

July is “Lost Pet Prevention Month.” How and why did this educational event get started?

July, historically, is a busy time of the year for animal shelters and lost pets. Pets typically go missing due to high anxiety (from fireworks to thunderstorms) so the idea of Lost Pet Prevention Month was born out of that. During July, PetHub will be featuring content that helps pet owners work on managing their pets’ anxiety so they don’t get lost in the first place.

What kind of identification is best for getting a lost pet home quickly?

The Four-Legged Stool of Pet Identification

  1. External Identification
  2. Internal Identification
  3. Licensing
  4. Permanent Identification

What are the biggest misconceptions about microchips that you’ve encountered?

  • Microchips are not full proof.
  • Microchips can migrate.
  • Microchips might not be registered, or if they are might have inaccurate information attached to them.
  • Microchips can only be scanned by a shelter or veterinarian.

PetHub works with pet licensing and registration. Why is pet licensing so important?

  • Helps animal control get pets home quickly
  • Some municipalities offer a “free ride home” for licensed pets
  • Pet owners might be surprised to pay a fine while recovering an unlicensed pet
  • Licensing helps fund local animal care services

What are the biggest mistakes a pet parent makes with their pet’s identification?

  • Relying on only one form of id (a tag, a microchip, a tattoo, a license)
  • Relying on antiquated identification with only one phone number

----- ADVERTISEMENT 1 -----

Is it time to vaccinate your pets again?

Before you make an appointment to vaccinate your pets, request a titer from Protect the Pets.

A titer is a simple blood test that measures your pet’s antibody levels. A titer can tell you if your dog or cat is immune to diseases such as rabies.

As long as they’re immune, there’s no reason to re-vaccinate.

Visit for more information.

----- ADVERTISEMENT 2 -----

Losing a pet can be a heartbreaking experience.

When it comes to finding your pet, every minute counts.

We’ve all heard those stories of families who have been reunited with their pets after many months or years of searching.

But what if you could get your pet home faster?

PetHub is helping lost pets get home faster with their uniquely designed Digital ID tags.

Equipped with smartphone-scannable QR codes, these tags make it possible for anyone with a smartphone to reunite you with your lost pet within hours of going missing.

Get your Digital ID tags from PetHub today.

----- ADVERTISEMENT 3 -----

Too many dogs end up in shelters and it isn’t their fault.

Well-meaning owners surrender dogs for different reasons...

…the dogs don’t fit their lifestyle or they just can’t get them to behave.

If you’re struggling to communicate with your dog... if your dog is having trouble understanding you... if you want a happier relationship with your dog, then you need a dog trainer.

Playful Paws in Radcliff, Kentucky is your one-stop shop for all of your pet training needs.

They offer lessons for beginners, intermediate, and advanced pet owners, as well as refresher training.

Learn how to be the best pack leader for your dog and get the dog of your dreams.

Call 270-351-9290 for more information.


What are some things pet parents can do to prevent their pets from getting lost in the first place?

Three Ways to Prevent Pet Loss

  1. “Houdini”-proofing your house
  2. Training
  3. Restraints

PetHub focuses on pet prevention education. What does that mean?

It’s fairly easy to go into “panic mode” when a pet goes missing. That’s why it is so important to plan ahead. Preparedness cuts down on the anxiety.

Is there anything different a cat owner should do to find a lost cat?

For both dogs and cats, it is imperative to begin looking immediately.

The biggest difference between dogs and cats is that dogs have a proclivity to roam while cats stay close to home.

Another thing you can do is to leave a door slightly open with some of their favorite food and an item of clothing you’ve worn recently to entice them to come back inside.

For more information on PetHub, visit and

12 episodes available. A new episode about every 13 days averaging 26 mins duration .