Jeff Sussna 'Services as a chain of promises'


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By Gerry Scullion and This is HCD - Human Centered Design Podcast. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

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Power of Ten is a podcast about design operating at many levels - zooming out from thoughtful detail through to organisational transformation, and on to changes in society and the world, hosted by Andy Polaine.

In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises."

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17 episodes