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Measuring CX: Flexibility, Please!
Manage episode 215244138 series 2423700
Content provided by RFL Communications. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RFL Communications or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to Research Business DAILY Report: Podcast Edition! The world's only daily news roundup for the market research industry is now available in an all-new format you can take with you wherever you go, no matter what you're doing!
Today on RBDR: Dr. Stephen Needel takes on the common wisdom about all-important Customer Experience with a provocative commentary that points out the need for degrees of flexibility in making CX research assessments.
For more on RBDR, visit our website. To continue to support the effort, consider joining us on Patreon by clicking here!
41 episodes
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Manage episode 215244138 series 2423700
Content provided by RFL Communications. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RFL Communications or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to Research Business DAILY Report: Podcast Edition! The world's only daily news roundup for the market research industry is now available in an all-new format you can take with you wherever you go, no matter what you're doing!
Today on RBDR: Dr. Stephen Needel takes on the common wisdom about all-important Customer Experience with a provocative commentary that points out the need for degrees of flexibility in making CX research assessments.
For more on RBDR, visit our website. To continue to support the effort, consider joining us on Patreon by clicking here!
41 episodes
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Similar to Research Business DAILY Report: Podcast Edition
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continue reading
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