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Everyone has a dream. But sometimes there’s a gap between where we are and where we want to be. True, there are some people who can bridge that gap easily, on their own, but all of us need a little help at some point. A little boost. An accountability partner. A Snooze Squad. In each episode, the Snooze Squad will strategize an action plan for people to face their fears. Guests will transform their own perception of their potential and walk away a few inches closer to who they want to become ...
THED Talks podcast Season #5 Episode #9. A Conversation with Richard Blank
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By richard blank and Richard blank. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
This week Jimmy talks with teaching and linguist artist and CEO of Costa Rica’s Call Center, Richard Blank! He talks about producing speech artists, script writing and role-playing, and calculated risk-taking!
THED Talks is a podcast for theatre teachers and theatre education students. Dr. Jimmy Chrismon, Theatre Education professor at Illinois State University, brings you stories and interviews from experienced K-12 theatre teachers, current theatre education majors, and professors of theatre education that will warm your heart, renew your faith in teaching, and provide resources to better your practice in your theatre classroom. Pour the coffee, relax, and join us for heart-warming conversations and practical advice from practitioners making a difference in students' lives each and every day!
THED Talks podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedtalks
https://www.podchaser.com/podcasts/thed-talks-823538/episodes/59-a-conversation-with-richard-152989207
https://www.audible.com/pd/59-A-Conversation-with-Richard-Blank-Podcast/B0BJMH7CT8?ref=a_pd_THED-T_c1_lAsin_1_1
https://www.stitcher.com/show/thed-talks/episode/5-9-a-conversation-with-richard-blank-207747829
https://www.iheart.com/podcast/256-thed-talks-31156392/episode/59-a-conversation-with-richard-blank-103491050/
https://open.spotify.com/episode/6v42RYygLThPjeAZcXd97j
https://podcasts.apple.com/us/podcast/5-9-a-conversation-with-richard-blank/id1457280968?i=1000583112211
Don't Forget to leave a comment on this episode
THED Talks is a podcast for theatre teachers and theatre education students. Dr. Jimmy Chrismon, Theatre Education professor at Illinois State University, brings you stories and interviews from experienced K-12 theatre teachers, current theatre education majors, and professors of theatre education that will warm your heart, renew your faith in teaching, and provide resources to better your practice in your theatre classroom. Pour the coffee, relax, and join us for heart-warming conversations and practical advice from practitioners making a difference in students' lives each and every day!
THED Talks podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedtalks
https://www.podchaser.com/podcasts/thed-talks-823538/episodes/59-a-conversation-with-richard-152989207
https://www.audible.com/pd/59-A-Conversation-with-Richard-Blank-Podcast/B0BJMH7CT8?ref=a_pd_THED-T_c1_lAsin_1_1
https://www.stitcher.com/show/thed-talks/episode/5-9-a-conversation-with-richard-blank-207747829
https://www.iheart.com/podcast/256-thed-talks-31156392/episode/59-a-conversation-with-richard-blank-103491050/
https://open.spotify.com/episode/6v42RYygLThPjeAZcXd97j
https://podcasts.apple.com/us/podcast/5-9-a-conversation-with-richard-blank/id1457280968?i=1000583112211
Don't Forget to leave a comment on this episode
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