))
On this episode of the Inside BS Show, Dave Lorenzo interviews Entrepreneur
Manage episode 366291830 series 3484876
Content provided by Richard Blank podcast guest appearances.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Richard Blank podcast guest appearances. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How to Build a World Class Call Center | Richard Blank | Show 95 description On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. 00:00 How to Build a World-Class Call Center 01:02 What are the unique qualities of Costa Rica? 03:01 How well does the English accent of Costa Ricans sound? 05:06 Why did Dave's family choose to relocate to Miami? 07:19 Richard's journey to Costa Rica 13:25 What are the benefits of people speaking English and Spanish in the business world? 18:47 What services does Richard's Costa Rica Call Center offer? 24:33 What are the business procedures Richard uses in Costa Rica for clients in America?
…
continue reading
6 episodes
Share
