Building Bridges Between UX and CX: A Chat with Sarah Bloomer

Manage episode 172891745 series 127839
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
What's the difference between Customer Experience and User Experience? Are they working together to create a consistent experience with users of your products? Sarah Bloomer, former Director of Customer Experience and Insights at Forrester Research, talks to Lou Rosenfeld about what companies can do to build bridges between their Customer Experience and User Experience teams. Follow Sarah Bloomer on Twitter: Follow Rosenfeld Media:

70 episodes available. A new episode about every 12 days averaging 23 mins duration .