For God, Country and Users: Richard Dalton of USAA on The Politics of Innovation

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Eminent design mind, USAA VP and Enterprise UX 16 theme leader Richard Dalton stops by to discuss Disney's Magic Bands, the nuts and bolts of building a world-class design capability into an enormous 90-year-old company and the tenuous future of auto insurers in a world without car accidents. Richard will be a theme leader on "The Politcs of Innovation at Enterprise UX, June 8-10 in San Antonio www.enterpriseux.net

56 episodes available. A new episode about every 15 days averaging 21 mins duration .