Out Loud: UC Awards 2018 - Contact Centre the Focus for Kakapo

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By Patrick Watson. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Kakapo about their year so far, the main industry trends impacting them, and their plans for 2019. BroadSoft is one of the world's leaders in the unified communications, team collaboration and contact centre industries. Kakapo systems specialise in software development in user applications for the BroadSoft platforms. Kakapo's work is critical for BroadSoft Service providers so we hear about how 2018 has gone for them and what their main targets are for 2019.

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