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CUES 63: Using Data to Create Exceptional Member Experiences: An Interview With Brian Scott

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Manage episode 219494236 series 2286971
Content provided by CUES. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CUES or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

To use analytics to create an exceptional member experience, credit unions need to know the potential impact of using descriptive, predictive and prescriptive data. SVP/Sales and Solutions Consulting for CUES Supplier member PSCU, Brian Scott talks in this episode about how data forms the foundation of the member experience —and can guide CUs on their next steps in using data to help members.

  continue reading

162 episodes

Artwork
iconShare
 
Manage episode 219494236 series 2286971
Content provided by CUES. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CUES or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

To use analytics to create an exceptional member experience, credit unions need to know the potential impact of using descriptive, predictive and prescriptive data. SVP/Sales and Solutions Consulting for CUES Supplier member PSCU, Brian Scott talks in this episode about how data forms the foundation of the member experience —and can guide CUs on their next steps in using data to help members.

  continue reading

162 episodes

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