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Proven Techniques to Expand Your Business with Existing Clients

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Manage episode 430738445 series 3588700
Content provided by Samantha Hartley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Samantha Hartley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“Scope creep isn't always a bad thing; it sometimes can be scope expansion.”

Did you know that acquiring a new client can cost five times more than retaining an existing one? It’s true! What if you could learn how to make way more without adding a single new client? It’s time to end the chase and relax with better relationships and more profits.

In this episode, you’ll learn the secrets of strategic client growth. In a world obsessed with acquiring new clients, I urge you to challenge the status quo; the real goldmine lies within your existing client base. From transforming short-term projects into year-long engagements to skillfully navigating scope creep, this episode provides a roadmap to fortify client relationships and ensure sustained success.

Key ideas:

00:00 Introduction + Theme

02:23 How to get longer-term engagement from clients

04:49 When to have the renewal conversation

07:52 How to turn scope creep into scope expansion

11:53 How to reactivate past clients

13:15 The #1 hack to get clients (that you might already be doing)

If you’re ready to increase profits and joy without exhaustion and the revenue rollercoaster, dive in to this episode now on YouTube or listen wherever you get podcasts.

​QUOTABLES:

Email newsletters are one of the easiest, most efficient, high-value, high-ROI activities that you can do.

Moving from a project basis into a longer-term horizon does many things: It allows you to get better results for your clients, and it helps you to not have to constantly be hunting for new ones.

When a client is asking for more and more and more, they bought a package that was too small.

Mentioned in this episode: Results that Get More Clients

  continue reading

229 episodes

Artwork
iconShare
 
Manage episode 430738445 series 3588700
Content provided by Samantha Hartley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Samantha Hartley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

“Scope creep isn't always a bad thing; it sometimes can be scope expansion.”

Did you know that acquiring a new client can cost five times more than retaining an existing one? It’s true! What if you could learn how to make way more without adding a single new client? It’s time to end the chase and relax with better relationships and more profits.

In this episode, you’ll learn the secrets of strategic client growth. In a world obsessed with acquiring new clients, I urge you to challenge the status quo; the real goldmine lies within your existing client base. From transforming short-term projects into year-long engagements to skillfully navigating scope creep, this episode provides a roadmap to fortify client relationships and ensure sustained success.

Key ideas:

00:00 Introduction + Theme

02:23 How to get longer-term engagement from clients

04:49 When to have the renewal conversation

07:52 How to turn scope creep into scope expansion

11:53 How to reactivate past clients

13:15 The #1 hack to get clients (that you might already be doing)

If you’re ready to increase profits and joy without exhaustion and the revenue rollercoaster, dive in to this episode now on YouTube or listen wherever you get podcasts.

​QUOTABLES:

Email newsletters are one of the easiest, most efficient, high-value, high-ROI activities that you can do.

Moving from a project basis into a longer-term horizon does many things: It allows you to get better results for your clients, and it helps you to not have to constantly be hunting for new ones.

When a client is asking for more and more and more, they bought a package that was too small.

Mentioned in this episode: Results that Get More Clients

  continue reading

229 episodes

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