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How Blab Went From an Idea on a Napkin to the Hottest Thing in Social Media
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Brittany Metz, Community Manager for Blab, discusses the unexpected birthplace and evolution of a wildly successful social media platform that embraces unscripted public interactions with your community.
Special thanks to our sponsors:
- Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your Social Media Strategy: http://www.convinceandconvert.com/27)
- Formstack (Using Web Forms to Build a Killer Content Marketing Strategy: http://www.convinceandconvert.com/11)
- Affinio (Psychographic insights + segmentation for digital strategists:http://convinceandconvert.com/9)
- Cision (2015 Global Social Journalism Study: http://convinceandconvert.com/24)
- Sprout Social (The Power of Your People, Employee Advocacy on Social: http://www.convinceandconvert.com/28)
In This Episode
- How Blab is keeping pace with the rapid shifting social mediascape
- The unexpected evolution of a dynamic conversational platform
- Giving your community control with great results
- Embracing spontaneity and instant, public feedback
- Social customer care’s role in a successful startup environment
- What searchable video content may mean for the application
Resources
- Brittany’s Twitter: @brittanymetz
- Blab
- Medium
- @BlabHostFinder
- Jay’s latest book, “Hug Your Haters“
Visit SocialPros.com for more insights from your favorite social media marketers.
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