Share failures. Earn real trust. - Michał Buczko

Software Testing Unleashed - Better Teams. Better Software. Better World.

Leading Remote Software Testing Teams: Trust, Communication, and AI in Modern Work

Bonus Tipp: Never miss a crucial test again

"So I think for me the most important part is trust. So I work with my team and try to get their trust at every stage." - Michał Buczko

In this episode, I talk with Michał Buczko about leading remote teams, trust, and AI. We spoke about clear calendars for open help sessions, regular updates to management by email, and the art of celebrating wins without bragging. We also spoke about sharing failures. That builds trust and can unlock help. Treat AI like a tool on your belt. Use it to amplify testers and developers, not to replace them. Stay critical and ask tech people first.

Michał Buczko is a Senior Quality Management Leader with 20+ years of experience in building and transforming quality organizations. He has a proven track record of developing quality strategies, leading cross-functional teams, and implementing enterprise-wide quality management systems. He spends his free time as a compound archer, explores AI-orchestrated software development, and is building BowSmith.

Highlights:

• Open help hours on calendars improve accessibility in remote teams
• Short weekly email updates keep management aligned and informed
• Celebrate wins modestly to build respect and team cohesion
• Share failures openly to build trust and invite help
• Treat AI as a tool, not a replacement; consult technical experts first

More Links with Insights:

• Michałs Blog

Chapters

1. Remote Work Challenges and Trust (00:00:00)

2. Team Leader: Bridging Work Visibility (00:04:24)

3. Building Trust in Remote Teams (00:07:09)

4. Process Design and Coordination Success (00:10:34)

5. AI-Generated Solution Overload (00:14:38)

6. OpenAI's API Access Changes (00:19:02)

7. Don't Buy This Automation Tool (00:20:21)