Manage episode 229237470 series 2146890
This week we are doing something a little different. As well as finding out about the speaker who is the person behind the mic we also find out a bit more about the actual presentation/keynote and we deconstruct the speaker's keynote and tell you bit by bit how he presents his content to the audience.
My guest this week is the creator and author of Celebrity Service & OMG Marketing. He’s challenged and inspired audiences across six continents to create award-winning ideas to outperform the competition. Recently featured in Forbes…. they said Celebrity Service was ‘A Game Changer’. His clients include, Emirates, Specsavers, IHG and McDonalds.
Geoff Ramm is the creator of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing and that great customer service leads to lucrative, repeat business. A multi-award winning customer service and marketing speaker, Geoff has challenged and inspired audiences across five continents. As well as being genuinely passionate about his subject, Geoff is humorous with original content and will challenge you to achieve greater results.
Implementing Geoff Ramm’s ideas really will make a difference to your business. A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after Geoff’s keynote and masterclass. Just one of these ideas increased sales by over 53%.
So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades? In Geoff’s interactive keynotes, you will not only discover out-of-this-world ideas, you will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff’s unique insights on customer service and marketing. Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost-effective ideas that will have the world talking about your business. At the end of Geoff’s session, you will want to make massive changes tomorrow and become the brand of choice in the eyes of your customers.
Recorded: 14th February 2019
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