Manage episode 299548625 series 1368487
In this weeks episode Sarah is in conversation with ex FBI hostage negotiator Chris Voss. Together they discuss how having the right mindset impacts our negotiations and the difference between positive and negative emotions. Chris then shares negotiation techniques we can all try out including how to move from wandering to knowing, calibrated questions and practising your late night DJ tone.
To learn more about Chris' work go to: www.blackswanltd.com
3 ways you can learn more.....
1. Download our PodSheet to help you apply the insights from this epsiode from www.amazingif.com/listen
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