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Manage episode 244594169 series 1313386
By Strikedeck Radio: Customer Success Live and Kristen Hayer. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Megan Macaluso joins Kristen Hayer to talk about the importance of balancing automation with a human-driven onboarding program.