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Why customer-centricity is needed in disability sector

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Manage episode 212555569 series 1436225
Content provided by Social Ventures Australia. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Social Ventures Australia or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What is customer-centricity and why is it so important in the disability sector? Author Diana Ferner explains citing examples and explains how the SVA Quarterly article will help disability service providers become customer-centric. For the article, see: https://www.socialventures.com.au/sva-quarterly/how-disability-service-providers-can-become-more-customer-centric/
  continue reading

62 episodes

Artwork
iconShare
 
Manage episode 212555569 series 1436225
Content provided by Social Ventures Australia. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Social Ventures Australia or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What is customer-centricity and why is it so important in the disability sector? Author Diana Ferner explains citing examples and explains how the SVA Quarterly article will help disability service providers become customer-centric. For the article, see: https://www.socialventures.com.au/sva-quarterly/how-disability-service-providers-can-become-more-customer-centric/
  continue reading

62 episodes

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