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CX Wisdom You Need to Know From 6 Leaders in B2B Organizations

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Manage episode 201900646 series 1280819
Content provided by Jeanne Bliss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeanne Bliss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If you're leading CX work within an organization, one of the keys to success is to listen to others. Whether you've been doing this work for years or are just starting, listening and gaining feedback has to be an ongoing part of the process. The CX leaders who have been guests on my podcast, always stress the importance of maintaining relationships with internal and external stakeholders in order to advance the work. In today's podcast episode, you'll hear from six customer experience leaders in the B2B industry who share advice about the things they know now, that they wish they knew before they started their work. Get show notes at customerbliss.com/cb96

  continue reading

247 episodes

Artwork
iconShare
 
Manage episode 201900646 series 1280819
Content provided by Jeanne Bliss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeanne Bliss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If you're leading CX work within an organization, one of the keys to success is to listen to others. Whether you've been doing this work for years or are just starting, listening and gaining feedback has to be an ongoing part of the process. The CX leaders who have been guests on my podcast, always stress the importance of maintaining relationships with internal and external stakeholders in order to advance the work. In today's podcast episode, you'll hear from six customer experience leaders in the B2B industry who share advice about the things they know now, that they wish they knew before they started their work. Get show notes at customerbliss.com/cb96

  continue reading

247 episodes

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