09.13.22 Customer Service Comes to Airlines! / Beware Training Repayment Agreements

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By Clark Howard. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

The airline industry has been a mess, stretched thin by labor shortages as the travel industry rebounds. Thanks to DOT and public pressure, for the first time in 40 years passengers have a clear guide to their rights when flights are canceled or delayed. Clark walks you through the new DOT - Airline Customer Service Dashboard and what YOU need to do when grounded. Also, a worker warning: Why you need to be cautious when an employer offers you any kind of internal training.

  • DOT Airline Dashboard: Segment 1
  • Ask Clark: Segment 2
  • Training Repayment Agreements: Segment 3
  • Ask Clark: Segment 4

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2016 episodes