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One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
Manage episode 282001090 series 2559839
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Don Crawley, Author.
One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
My client was frustrated with team members who were brusque with end-users. These particular team members didn’t support paying customers, they supported an internal engineering team. They didn’t see their end-users as customers. In fact, their behavior toward their end-users was almost like older siblings would treat a pesky little brother or sister. They would […]
One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
Don Crawley
176 episodes
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