Ep. 103 - Unlocking Efficiency: How to Systemize Your Marketing for Maximum Impact | Damian Kernahan

The EO Business Podcast

On this episode of the Entrepreneur Organization Business Podcast, meet Damian Kernahan, CEO of Proto Partners. With 14+ years of experience under their belt, Proto Partners has worked with big names like Fosters and Telstra on growth initiatives such as business model redesign, product and service design, and customer experience design. In this episode, Damian shares his tips on how to systemize your marketing efforts to attract more leads, boost conversions, and make marketing work for you. You'll learn how to optimize your marketing strategies and streamline your customer journey for better results. If you're an entrepreneur looking to grow your business and get the most out of your marketing efforts, then tune in to this episode with Damian Kernahan.
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ABOUT THE GUEST
Damian is a renowned authority on Customer Experience Management, Service Design, and Service Innovation. With extensive knowledge and experience in these fields, he has become a sought-after consultant and advisor to many top-tier organizations. Damian's contribution to the service design industry has been significant, and he has helped pioneer the introduction of service design to Australian businesses. As the Owner and Managing Partner at Proto Partners, Damian has been instrumental in identifying and closing the gap between what organizations promise to their customers and what is actually delivered. He founded Proto in Sydney in 2008, establishing Australia's first focused service design firm. Since then, he has worked with a range of clients, including Optus, Westpac, Hoyts, Gumtree, and Virgin Mobile.
Connect with Damian
Website: http://protopartners.com.au/resources
LinkedIn: https://www.linkedin.com/in/customer-experience-innovation/
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ABOUT THE HOST
Linh Podetti is the CEO and Founder of Outsourcing Angel, a Sydney-based company that helps to create jobs for people in the Philippines while creating freedom for business owners around the world. Outsourcing Angel provides Systemise & Scale Up Services as well as Recruitment of Virtual Assistants to help business owners grow a business that doesn't rely on them.
Linh has been an active member of EO Sydney since June 2022, and she actively seeks out opportunities to promote and uplift fellow entrepreneurs.
Connect with Linh Podetti:
[e-mail]
https://www.linhpodetti.com

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ABOUT EO
Entrepreneur's Organization (EO) is a global business network of 18,000 + influential business owners in over 220 chapters across 76 countries. We offer world-class events that encompass engaging entrepreneur and business stories, skills-specific workshops, and exciting social gatherings.
Our mission is to drive both business and personal growth through peer-to-peer learning, providing support for the holistic entrepreneur experience covering business, family, community, and personal aspects. As a not-for-profit organization, all our funds directly contribute to member benefits.
If you're a business owner with revenues ranging from US$250k to US$1m, you can join our Accelerator Program. If your revenues exceed US$1m, you can join the main EO Program in your nearest local chapter. To join or find out more about your nearest chapter, visit https://www.eonetwork.org/why-join/apply-for-membership-form.
For further information, please contact:
Podcast Host Linh Podetti: [e-mail]
General Inquiries: [e-mail]
EO Sydney: www.eosydney.com.au
EO Global: https://hub.eonetwork.org/