743. Why You Need Customer-Centricity to Survive


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By Sangram Vajre. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Another vague COVID email asking how you can help isn’t going to cut it.

You should already know how you can help your customers. That’s real customer-centricity, and it’s the only way you’re going to survive this pandemic.

In this Takeover episode, Ethan Beute, host of The Customer Experience Podcast, discusses customer-centricity with Todd Hockenberry, consultant and B2B advisor at Top Line Results.

740 episodes