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Content provided by Stephen Smotherman and Rebecca Smotherman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Smotherman and Rebecca Smotherman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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086 - Big Lessons from an Amazon Fulfillment Center Tour
Manage episode 293756360 series 2594446
Content provided by Stephen Smotherman and Rebecca Smotherman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Smotherman and Rebecca Smotherman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On today’s episode of The Full-time FBA Show, Rebecca and Stephen reflect on their tour of an Amazon Fulfillment center before the COVID pandemic. In their conversation, they discuss what they learned and how it has impacted the way they do business. One of their major takeaways was the phrase ‘customer obsession.' Since then they have adapted the standards of their business to be more oriented to client satisfaction. They discuss how customer obsession is not an altruistic instinct, but rather an effective way for Amazon to gain customer trust.
Tune in to gain precious insight into how Amazon runs its business, from conveyor belts to Amazon Robotics. Join us today for an informative peek into the inner machinations of Amazon fulfillment centers along with all the lessons that we learned!
236 episodes
086 - Big Lessons from an Amazon Fulfillment Center Tour
The Full-Time FBA Show - Amazon Reseller Strategies & Stories
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Manage episode 293756360 series 2594446
Content provided by Stephen Smotherman and Rebecca Smotherman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stephen Smotherman and Rebecca Smotherman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On today’s episode of The Full-time FBA Show, Rebecca and Stephen reflect on their tour of an Amazon Fulfillment center before the COVID pandemic. In their conversation, they discuss what they learned and how it has impacted the way they do business. One of their major takeaways was the phrase ‘customer obsession.' Since then they have adapted the standards of their business to be more oriented to client satisfaction. They discuss how customer obsession is not an altruistic instinct, but rather an effective way for Amazon to gain customer trust.
Tune in to gain precious insight into how Amazon runs its business, from conveyor belts to Amazon Robotics. Join us today for an informative peek into the inner machinations of Amazon fulfillment centers along with all the lessons that we learned!
236 episodes
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Similar to The Full-Time FBA Show - Amazon Reseller Strategies & Stories
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
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continue reading
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…
continue reading
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continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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