How We Retain Staff [EP:154]

the Hello Hair Pro podcast

Send us a text

Building a Positive Salon Culture: Insights from the Hello Hair Co Team
In this episode, Jen and Todd tackle a fan mail question about the challenges of retaining stylists in their salon.
They delve into the importance of maintaining a supportive workplace environment, emphasizing respect, continuous education, and personal connections.
They discuss their strategies for fostering growth, treating staff with dignity, and providing clear career pathways.
The episode concludes with heartfelt testimonials from their team, showcasing the positive impact of their leadership and the unique culture at Hello Hair Co.
Listeners will gain valuable insights into creating a thriving salon atmosphere and maintaining team cohesion.
00:00 Introduction and Greetings
00:12 Fan Mail Question: Struggling to Keep Stylists
00:40 Exploring the Intent Behind the Question
02:19 Opening Takes on Salon Turnover
04:05 Jen's Perspective on Turnover
06:29 Todd's Short Answer and Team Insights
08:21 Defining Salon Culture and Expectations
11:11 Treating Staff with Respect and Dignity
12:09 Adapting to the New Generation of Professionals
18:42 Providing Growth and Opportunities
24:35 Defining Your Goals Beyond Money
25:02 Understanding the Deeper Motivations
26:00 Personalized Approaches in Business
27:04 Challenges of Modern Salon Ownership
29:43 The Importance of Staff Relationships
31:39 Celebrating Team Achievements
35:24 Staff Testimonials and Feedback
48:18 Final Thoughts and Encouragement

Links and Stuff:
Our (weekly) Email List
Find more of our things:
Instagram
Hello Hair Pro Website