The Employment Law Challenges Of Hybrid Working - with Vicky Roberts of Vista


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By Lucinda Carney. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

This week, Lucinda is joined by Vicky Roberts of Vista Employer Services. In this masterclass they discuss the intricacies and complexities of employment law. Furthermore, how it applies to those finding themselves in hybrid working scenarios.

Indeed, as the way in which we work continues to evolve in this brave new world, it’s worth taking time to reflect upon ways in which employment law will affect our working environments. This week’s conversation is a fascinating insight into areas we may not have considered. Certainly a must-listen for professionals in the HR sector and beyond.


  • When lockdown hit, many were asked to work from home, but this relied upon goodwill to an extent. Now that hybrid working is the new normal, we must consider the pressure this puts on people, as well as their rights, as we move towards a “new normal"
  • Certainly, employment law is made up of three parts: the employment contract, statutory employment law obligations, and the meanings of our policies and procedures.
  • We must ascertain whether or not it is the worker themselves, or the role that they occupy, that may become home-based. If it is the role itself that requires no on-site presence, then is this a role that, even in the future, can be performed remotely?
  • Indeed, we have been moving away from manual appraisals, and more towards performance conversations. This is a practice that is due to crystallise as hybrid working becomes more normal.


  • ‘We’ve bent this out of shape, and is this mismatch okay?’
  • ’It’s a good quality conversation - managers being confident in what they have the right to do, and explaining why that is’
  • ‘It’s a fundamental change, and in which case, how do we recognise that?’
  • ‘You have to make an effort individually with human relationships to get the best out of people’
  • ‘We’re talking about extraordinary management decisions in extraordinary times'



Vicky Roberts is an employment lawyer and currently heads up the Learning team at Vista Employer Services Limited. Having worked in both an international law firm and in-house for a large retailer, she draws on plenty of experience of navigating the legal framework when implementing various types of organisation change.


Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together.

“If you look up, you rise up”


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