Principles vs. Platitudes: the Dentist and PPO Plans

The My Practice My Business Dental Podcast

How often do we hear dental thought leaders tell us to drop dental plans, or at least the worst ones? Inevitably, someone will ask the question, “which ones are the worst ones?” Or better yet, they ask, “please define what is meant by the ‘worst’ ones, aren’t they all bad?”

Then there are the grumblings from all of us on how bad the reimbursement rates are, and how impossible it is to provide quality dentistry on a patient who is covered by a PPO plan you are a provider for.

Last but not least is our front office team members who have to deal with the dental insurance plans, their reps, and the deceptive EOBs, not to mention the patients who love to complain about their insurance coverage, or lack thereof. I sometimes don’t understand why the majority of front office team members are not in group therapy in every state.

I want to talk about the importance of fighting on principle, not on a platitude when protecting dentists and the patients we serve.

Support the show