EP38: Positivity, Extortion, & Reviews


Manage episode 246722776 series 2494606
By Eric Triplett. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Bad news travels around the world faster than good news. It catches like wildfire with a powerful wind. In the same way, negative reviews seem to spread easier than positive reviews when it comes to business. With some review mediums, the threats of bad reviews are even used as extortion. Today, Eric is talking about positivity, extortion, and business reviews. Taking positive action is the only way to balance out the negativity that runs rampant in this world. Don’t be that wind. Take positive action!

Eric shares his insight on:

  • Extortion when it comes to getting around negative reviews
  • Rewarding good behavior instead of only punishing bad behavior
  • Poor reviews being pushed to the top of the list
  • Sacrificing negative reviews for staying with your expertise
  • The dangers of overdelivering to a client during emotional times
  • Making sure to balance out the negativity with positivity
  • How people react when they get the good stuff as opposed to the bad
  • Staying considerate to what people may be going through

Links to resources:

The Pond Digger

If you’re looking for inspiration and tips for your pond, be sure to follow The Pond Digger’s Instagram!

You can also check out The Pond Digger’s products at:http://helixpondfiltration.com/

And follow his adventures in the pond world at:Instagram @theponddigger Facebook @theponddigger

If you have any questions, feel free to email Eric with the subject line “Persuasive Pond Design” at:Eric@theponddigger.com

42 episodes