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EP #420: Locally-owned Pharmacies: The Wave of the Future? — With Troy Trigstad
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This week's episode focuses on CPESN USA's clinically integrated network of community pharmacies. Troy Trygstad, Executive Director of CPESN USA, explains how we can leverage these existing relationships to deliver lower-cost but higher-quality and higher patient satisfaction.
What You’ll Learn From This Episode:
- 1:32 A chain without actually being a chain.
- 2:30 Problems that CPESN is attempting to mediate
- 6:31 The value proposition that locally owned pharmacies must have in 2022.
- 13:11 Using existing strong and trusted local relationships to develop a common way of expressing value.
- 18:28 The trajectory of pharmacy practice—going beyond dispensing.
Quotes:
2:21 “At the end of the day, our job is to bring together the value propositions of mom-and-pop pharmacies out there and really act like a chain without being a chain.”
5:03 “CPESN is all about how you can be a one-location pharmacy in rural Kansas but contract with 3500 other pharmacies to have a common product and a common set of performance metrics.”
8:23 “What is a value proposition [in 2022] is to use that dispensing event and the trust and the access and the frequency of our interaction as a very qualified health care unit with very qualified underutilized healthcare providers as a way of engaging a patient differently.”
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