Manage episode 192704094 series 1243822
The Canadian Transportation Agency says Air Transat failed its passengers during a sweltering, hours-long ordeal aboard two of its grounded aircraft this past summer. The agency has fined the airline 295-thousand dollars and ordered it to cover the out-of-pocket expenses of affected passengers.
Guest: Howard Slutsken, Airline industry writer and commentator with Skies magazine, AirlineReporter.com and CNN
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