Manage episode 232802685 series 2394563
Chris Voss is an author, and professor. His is also a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference.
- What are negotiation skills?
- How are they useful in every day life
- What is tactical empathy
- What is a black swan?
- Can you really use these skills to save lives?
- So much more!!
He recommended a few books for us this month: