Ep. 142 – You Can Be Right And Still Be Wrong With Brian Phillips


Manage episode 287367580 series 39334
By Christopher Hadnagy and LLC. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this episode of the SECurity Awareness Series of the SEPodcast, Chris Hadnagy and Ryan MacDougall are joined by Brian Phillips who is responsible for information security at Macy’s. Listen as they discuss how to: build an information security organization, hire the right people, and get buy-in from executives. March 15, 2021

00:09 – Intro


Phishing As A Service®

Vishing As A Service®

01:54 – Introduction to Brian Phillips

02:44 – Security in a retail environment and impacts from the pandemic

07:25 - How to build an information security organization from the ground up

10:14 – Changing an organization's mindset for better security

14:20 – The most desirable quality in a team member, and how to recognize it in an interview

18:21 – How to nurture an outsider into a security professional

22:48 - How to align corporate security initiatives with business goals

Never Split the Difference: Negotiating As If Your Life Depended On It

26:38 – The importance of buy-in from the C-level down, and how to get it.

38:13 – Key takeaways that corporations should start doing now

40:17 – Brian’s most respected colleagues

Dave Kennedy

Ed Skoudis

John Strand

Rob Fuller

Carlos Perez

42:14 – Brian's book recommendations

Never Split the Difference: Negotiating As If Your Life Depended On It

Thinking, Fast and Slow

Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You

How to Win Friends & Influence People

Robin Dreke's Books: Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction

It's Not All About Me: The Top Ten Techniques for Building Quick Rapport with Anyone

The Code of Trust: An American Counterintelligence Expert's Five Rules to Lead and Succeed

Joe Navarro’s Books:

Be Exceptional: Master the Five Traits That Set Extraordinary People Apart

The Dictionary of Body Language: A Field Guide to Human Behavior

What Every Body Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People


Leaders Eat Last: Why Some Teams Pull Together and Others Don't

44:03 – Conclusion

Ryan on Twitter

Brian on Twitter

Chris on Twitter



The Innocent Lives Foundation


150 episodes