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Ep066 – Jodie Auster (GM – UberEATS) on hypothesis driven decision making
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When? This feed was archived on April 02, 2020 21:08 (). Last successful fetch was on August 23, 2019 20:18 ()
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Manage episode 186720230 series 1423063
My guest for Episode 66 of The Startup Playbook Podcast is Jodie Auster, the GM of UberEATS Melbourne.
Jodie started her career as an emergency doctor, before going to Business school. She then joined Scoopon as an early hire and as the General Manager of Operations, oversaw the growth of the company from 50 to 110 employees, enabling a doubling of the number of deals offered per week and generating 50% increase in weekly gross profit.
She then moved to San Fran to join Thumbtack originally as the Director of Customer Operations before becoming the Vice President for people at the organisation, overseeing 4 funding rounds (totalling $267M in funding), 10x in revenue growth and 15x growth in people.
In late 2016, she moved back to Australia and took over as the GM of UberEATS Melbourne, one of the first cities in the world to launch Uber’s new product.
In this interview we discuss; hiring ahead of your needs, the importance of understanding the unit economics of your business, customer experience debt and hypothesis driven problem solving.
PLAYBOOK MEDIA – Growth through Data-Driven Storytelling
BLOG - The 3 Pillars of Growth
Show notes:
*EDIT: The Thumbtack competitor Jodie was referring to was Homejoy
- Bain & Company
- Catch of the Day
- Scoopon
- Thumbtack
- Adir Shiffman
- Playbook Media
- UberEATS
- Sortd
- Jodie Auster (LinkedIn)
- Jodie Auster (Twitter)
Feedback/ connect/ say hello:
Rohit@startupplaybook.co
@playbookstartup (Twitter)
@rohitbhargava7 (Twitter – Rohit)
Rohit Bhargava (LinkedIn)
Credits:
Intro music credit to Bensound
Other channels:
Don’t have iTunes? The podcast is also available on Stitcher & Soundcloud
The post Ep066 – Jodie Auster (GM – UberEATS) on hypothesis driven decision making appeared first on Startup Playbook.
118 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on April 02, 2020 21:08 (). Last successful fetch was on August 23, 2019 20:18 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 186720230 series 1423063
My guest for Episode 66 of The Startup Playbook Podcast is Jodie Auster, the GM of UberEATS Melbourne.
Jodie started her career as an emergency doctor, before going to Business school. She then joined Scoopon as an early hire and as the General Manager of Operations, oversaw the growth of the company from 50 to 110 employees, enabling a doubling of the number of deals offered per week and generating 50% increase in weekly gross profit.
She then moved to San Fran to join Thumbtack originally as the Director of Customer Operations before becoming the Vice President for people at the organisation, overseeing 4 funding rounds (totalling $267M in funding), 10x in revenue growth and 15x growth in people.
In late 2016, she moved back to Australia and took over as the GM of UberEATS Melbourne, one of the first cities in the world to launch Uber’s new product.
In this interview we discuss; hiring ahead of your needs, the importance of understanding the unit economics of your business, customer experience debt and hypothesis driven problem solving.
PLAYBOOK MEDIA – Growth through Data-Driven Storytelling
BLOG - The 3 Pillars of Growth
Show notes:
*EDIT: The Thumbtack competitor Jodie was referring to was Homejoy
- Bain & Company
- Catch of the Day
- Scoopon
- Thumbtack
- Adir Shiffman
- Playbook Media
- UberEATS
- Sortd
- Jodie Auster (LinkedIn)
- Jodie Auster (Twitter)
Feedback/ connect/ say hello:
Rohit@startupplaybook.co
@playbookstartup (Twitter)
@rohitbhargava7 (Twitter – Rohit)
Rohit Bhargava (LinkedIn)
Credits:
Intro music credit to Bensound
Other channels:
Don’t have iTunes? The podcast is also available on Stitcher & Soundcloud
The post Ep066 – Jodie Auster (GM – UberEATS) on hypothesis driven decision making appeared first on Startup Playbook.
118 episodes
All episodes
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