Shockingly Good Customer Service


Manage episode 245631291 series 1402157
By Ethercycle LLC, Kurt Elster, and Paul Reda. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this episode, 7-figure merchant Tyler 'Sully' Sullivan from Bombtech Golf teaches us his approach to customer service and how his focus "is shocking customers with amazing service so price and repeat orders are a given."

You'll hear:

  • How a Facebook Group drives 100x ROI
  • Why customer service can let you double or triple your prices
  • Why revenue is a vanity number
  • Examples of how to wow your customers

In 2018, BombTech Golf sold 170,000 golf clubs resulting in mid seven figure revenue with just three employees and a four hour work week.

Tune in for more details!


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276 episodes