It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Manage episode 165058090 series 1301621
Content provided by BBC and BBC Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Peter Day attends the 43 annual St Gallen Symposium - a student organised gathering of business and political leaders - to hear about this year's theme: courage.
472 episodes
MP3•Episode home
Manage episode 165058090 series 1301621
Content provided by BBC and BBC Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Peter Day attends the 43 annual St Gallen Symposium - a student organised gathering of business and political leaders - to hear about this year's theme: courage.
472 episodes
All episodes
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