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OPB Politics Now is a weekly podcast that takes a deep dive into the hottest political topics in Oregon and the Northwest. Every Friday, OPB’s political reporters and special guests offer in-depth analysis, discussion and insight into candidates, events and issues.
Wait times for emergency calls in Portland remain long
Manage episode 348393420 series 2808731
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Hold times for 911 calls in Portland are far longer than the national standard, which specifies that 90% of calls should be answered within 15 seconds. According to the city’s Bureau of Emergency Communications, only 35% of calls were answered within that window last month. The bureau wants to hire more dispatchers and has begun using a system of automatic call backs to numbers that hang up. It also plans to launch an automated answering system for non-emergency calls in the new year.
Joining us to talk about possible fixes for long emergency call wait times is Bob Cozzie, director of the Portland Bureau of Emergency Communications.
Joining us to talk about possible fixes for long emergency call wait times is Bob Cozzie, director of the Portland Bureau of Emergency Communications.
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