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Futurist Mark Gonzales on building empathy

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Mark Gonzales is chair of the Department of the Future, a future design firm, but much of his work involves looking to the past. He believes the key to a better society is not just about the latest technology, but also about things like ancestral wisdom and sharing meals.
Mark talks about what he calls "empathy technology," how he overcame trauma in his own life, and why he remains hopeful about the future, despite some of the challenges society is currently facing.

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