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Transforming the Customer Experience with Kristina Evey | Inspiring Business Leaders With Strategies to Increase Profits and Build a Loyal Customer Base
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11. Five Steps to Building a Better Customer Experience Through Better Service
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These five basic steps to better customer service are the pillars to building better experience for your customers. This podcast explains each step in detail and how to work with your staff to actively engage with you, your company, and your customers. Using these five steps as a foundation will increase your sales, customer loyalty AND staff engagement.
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