Manage episode 296319559 series 129686
Menlo Innovations' Richard Sheridan has written two books on Joy in the workplace, "Joy Inc." and "Chief Joy Officer." But what happens to joy when your company is in crisis? How does a company built on interpersonal interaction with their customers adapt during a pandemic? Rich talks about the shift Menlo had to make during the past 15 months, what it means for the future and how impacted his ideas about leadership.