The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Content provided by Jay Acunzo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Acunzo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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How Did HELP SCOUT Build Customer Support's Most Refreshing Brand? ["Exceptions" Ep.4]
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Content provided by Jay Acunzo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Acunzo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In Episode 4 of my docuseries with brand partner Drift, I continue to explore why the world's best B2B companies are betting big on brand.
Today we go inside Help Scout an talk to CEO/cofounder Nick Francis, head of support Abigail Phillips, and an actual Help Scout customer. Plus, we hear from some of their employee's plants.
MORE GOOD STUFF:
My book, Break the Wheel, is now available on Amazon in print, ebook, and audio formats: https://www.amazon.com/Break-Wheel-Question-Practices-Intuition/dp/1544501056/
You can also get one new story each each week about thinking for yourself when surrounded by conventional thinking: bit.ly/DamnTheBestPractices
229 episodes
Share
Manage episode 219990602 series 166449
Content provided by Jay Acunzo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jay Acunzo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In Episode 4 of my docuseries with brand partner Drift, I continue to explore why the world's best B2B companies are betting big on brand.
Today we go inside Help Scout an talk to CEO/cofounder Nick Francis, head of support Abigail Phillips, and an actual Help Scout customer. Plus, we hear from some of their employee's plants.
MORE GOOD STUFF:
My book, Break the Wheel, is now available on Amazon in print, ebook, and audio formats: https://www.amazon.com/Break-Wheel-Question-Practices-Intuition/dp/1544501056/
You can also get one new story each each week about thinking for yourself when surrounded by conventional thinking: bit.ly/DamnTheBestPractices
229 episodes
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Similar to Unthinkable with Jay Acunzo
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
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continue reading
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…
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…
continue reading
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…
continue reading
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continue reading
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