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Guests from hell? What to do with serious rule breakers and how to get the platforms to cancel a reservation.
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One of our listeners had a 'guest from hell' - they do have a shared space, but I have dealt with a difficult guest who was dead-set on breaking every rule possible. Hope this never happens to you, but if it does...here are some practical steps you can take to ask them to stop and if it fails, how to get the platform to cancel the reservation.
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